Swell Tours, based at Rua Vila Rosa Lt 52 1ºE, 8500-782 Portimão, Portugal, is committed to protecting your privacy and your personal data. This policy explains how we collect, use, and protect your information when you visit our website swelltours.pt or use our boat tour services to the Benagil Caves and Algarve coastline.

1. Data we collect

We may collect the following information:

Full name

Email address

Phone number (for WhatsApp communication)

Booking details (date, number of people, chosen tour)

Payment details (securely processed through FareHarbor or partner payment platforms)

2. How we collect your data

When you make a booking through our website or FareHarbor

When you contact us by email (swellboattours@gmail.com) or WhatsApp

When you subscribe to our newsletter (if applicable)

3. Purpose of data processing

Your data is used for:

Processing and confirming your bookings

Communicating tour information (time, meeting point, cancellations)

Responding to questions and requests

Complying with legal obligations (e.g., Complaints Book)

4. Legal basis for processing

Data processing is based on the performance of a service contract (tour booking) and your consent when you contact us.

5. Data sharing

Your data may be shared with:

FareHarbor – for booking management (see FareHarbor’s privacy policy)

Tax and regulatory authorities – when required by law

Payment processors – for secure transactions

We do not sell or rent your data to third parties.

6. Data storage and security

Your data is stored on secure servers. Swell Tours adopts technical and organizational measures to protect your information against unauthorized access, loss, or destruction.

7. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your data

Rectify incorrect data

Request erasure of your data

Restrict processing of your data

Object to processing

Data portability

To exercise these rights, contact us at swellboattours@gmail.com.

8. Cookies

Our website uses cookies to improve browsing experience and for usage statistics (Google Analytics). You can manage your cookie preferences through our cookie banner (CookieAdmin).

9. Changes to this policy

This policy may be updated periodically. We recommend that you review it regularly. The date of the last update is April 24, 2026.

10. Contact

For privacy or data processing questions:

Email: swellboattours@gmail.com

Phone: +351 964 847 274 (chamada para a rede movel nacional)

Address: Rua Vila Rosa Lt 52 1ºE, 8500-782 Portimão, Portugal